Fixing Portland’s Sewers

Bureau of Environmental Services Large Scale Sewer Rehabilitation Program
Project Overview

Faced with a deteriorated sewer system that includes century-old clay pipes, the Bureau of Environmental Services (BES) is tackling the large-scale repair and replacement of failing pipes across the city. The project involves high-impact construction in many neighborhoods, with potential disruptions and inconveniences for thousands of businesses and residents. 

LCA’s Role

Attuned to the disruptions faced by residents and businesses whose sewers were being unearthed and replaced, LCA has been serving as the agency’s eyes and ears to spot challenges and help facilitate solutions. Working with design firm Murraysmith during the planning and construction of sewer projects in over 16 neighborhoods, LCA gathers public input on design, and maintains community awareness about the latest project developments and construction impacts. To reach underserved communities, LCA works with informal community leaders, staffs tables at community events, and partners with community-based organizations to host workshops targeting underrepresented populations. Thanks to community and client satisfaction, LCA has been repeatedly hired to work with additional neighborhoods on this project.

Services Provided

  • Public Involvement
  • Materials Development
  • Workshops
  • Event Planning
  • Public Engagement Plans
  • Review of Technical Documents
  • Outreach to Underserved Communities
  • Translation/Interpretation

LCA’s competence, creative excellence, political astuteness, knowledge of Portland neighborhood and business communities, and short learning curve around complex and sensitive issues make them especially effective and efficient.

Cheryl Kuck

Senior Community Outreach and Information Representative, City of Portland Environmental Services